We have compiled answers to the questions we are most often asked about staying with us.
If you have any other questions, please feel free to contact us.
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Check-in is available from 3:00 PM. As we use Airhost for self check-in, please check the guidance email sent to you in advance.
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Please complete identity verification and pre-registration through the link sent by Airhost. On the day of your stay, you can enter the building using the access code issued to you. No face-to-face check-in with staff is required.
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Please leave the room by 11:00 AM. No special check-out procedure is required.
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Yes. As long as you have your access code, you can enter the building anytime, 24 hours a day.
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As this is an unstaffed hotel, we are unable to store luggage.
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It will be sent automatically by email on the morning of your check-in day.
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Please contact our emergency support number. We will help by resending the code or issuing a temporary one.
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One preschool child may share a bed free of charge.
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We provide basic amenities including toothbrushes, towels, shampoo, conditioner, body soap, and a hair dryer.
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Basic cleaning is provided, including towel replacement and trash collection. If you would like full cleaning, please contact us in advance.
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We have three parking spaces available exclusively for hotel guests. They are available on a first-come, first-served basis. If the parking lot is full, please use a nearby paid parking lot at your own expense.
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As this is a Taisho-era building, there is no elevator. Access to guest rooms is by stairs only.
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Yes, smoking is prohibited throughout the entire building.
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Yes, free Wi-Fi is available throughout the building.
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The lounge is scheduled to open in 2027. It is not available for use at this time.
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Only advance payment or online payment is accepted. Cash is not accepted.
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The cancellation policy follows the terms stated on the booking site, whether official or OTA.
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The hotel is within walking distance from the nearest tram stop and from Hakodate Station. Please check the Access page for details.
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No, there are no staff members permanently on site. However, our support center will assist you in case of emergency.
BOOK NOW
5 rooms only
Reservations can be made online.
We sincerely look forward to welcoming you.
Sister properties by the same founder
aremo koremo
Just a short distance from T9 [T-Nine] is the shared shop space aremokoremo.
Utilizing a traditional building in Hakodate that features a blend of Japanese and Western architectural styles, this formerly vacant property has been revitalized as a place where local people can gather and run small businesses.
This initiative was recognized with a Good Design Award in 2024.
■ Address: 14-4 Suehirocho, Hakodate, Hokkaido, Japan
